How can I embed album artwork in Olive ONE?

Yes, with software version .23 or higher this was added as a feature.  The album cover needs to be in the same folder as the corresponding track and in the supported JPEG format.

Here is how the Olive ONE currently handles album artwork:

1) The ONE always looks first for embedded artwork in the metadata and this will take precedence over extra artwork that is included separately (i.e. if the metadata contains album artwork it will not be replaced by the extra artwork).

2) If no album artwork is embedded the ONE will look for album artwork files that are in the same folder as the track.

3) ONE will import the first .jpg/.jpeg file that it finds in the folder (sorted by name). It will be used as album artwork for all the tracks.

4) After the album artwork was imported into the ONE's library the location of this file cannot change and it should also not be deleted (as the ONE links to this directory).

The following album artwork resolutions are used on the ONE:

> The standard size is of the artwork in the play-screen is 120 x 120 pixels

> The size of the artwork in the zoom mode (i.e. when you tap onto the album artwork in the play-screen) is 300 x 300 pixels.

> Album artwork must be between 4K and 16MB.

We therefore recommend to save the artwork in a minimum size of 300 x 300 pixels or higher. If you use higher resolutions please make sure to keep the same ratio so the ONE can easily scale the artwork.

Note: If your album artwork does not show up we recommend to embed it into the metadata.To embed the album artwork with the metadata tag of the music file you can use a variety of free software. Some of our users have reported that mp3tag works very well (also for FLAC files and other formats). Here is a great tutorial on how to do this. Other great software packages for editing metadata are JRiver and MediaMonkey (free).  For Apple Macs Doug's Apple Scripts for iTunes have been reported to work well.

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Comments

  • Avatar
    Sasha Andreas

    I have mp3's with ebedded artwork, but the olive ONE shows no picture on the display.
    The other strenge thing: For some songs - with ebedded and correctartwork - the ONE shows a wrong artwork/picture (from another album/song). I have double checked the ebedded artwork and it's correct - and there is no jpg in the track/album folder.

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    Customer Service

    Hello Sasha, I will file a Zendesk ticket for you. Please do this directly in the future as our engineers do no monitor the forum. Thanks!

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    Jack Koransky

    I transferred 1600 albums from Olive 4 to hard disk using XBMC, changed all files to flac files and transferred all albums to the One from the hard disk. Artwork in the Olive 4 is 100% accurate but artwork in the One showed up either missing or mostly wrong with artwork on albums from somewhere other than the album cover (weird pictures without titles, etc.). It is not difficult to add artwork to albums when the artwork is missing. However, it is very difficult and tedious to change artwork that is inaccurate on the One. First of all, one has to do the artwork change outside of the My Olive Music folder on a computer. Secondly, even when changing the artwork with programs such as Media Monkey or Musictag (music tag does not accept flac files), I have to replace the album on the One with the updated album with correct artwork. Third, the replacement does not always change the artwork in the album once transferred back to the One. The only way to really fix this problem is to be able to change artwork on a computer by directly communicating with the One similar to how Maestro communicated with Olive 4.

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    Customer Service

    Hello Jack, if you can send us a few sample albums that have no or the wrong album artwork we will look into this. Please send them via wetransfer.com to info@olivehd.com ad include the Zendesk ticket # (you will need to submit a ticket first so you get the number). Thanks so much!

    We will look into you problem with updating the album artwork. You can edit the album artwork on the ONE directly, but that is tedious for large libraries. If you edit the album artwork on a PC/Mac and then copy it to the ONE it should who up correctly (you might have to do a re-sync if the music was already copied to the ONE before). Also make sure that the EMBEDDED artwork is the one you want to use (as this is the one that the ONE will use first. only if no embedded artwork is available it will look for a JPEG in the folder). Thanks!

  • Avatar
    Ron Gibson

    I also found out the hard way that MP3tag does NOT work for flac files, nor does musictag.

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    Customer Service

    Hello Ron, mp3tag actually should support FLAC tags, just the settings need to be right. Here is the discussion: http://forums.slimdevices.com/archive/index.php/t-56480.html

    DBpoweramp is another tool that can be used for metadata editing of FLAC files.

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    Ron Gibson

    Well, that is just way too much tweaking to be able to use mp3tag.

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    Jack Koransky

    According to mp3tag customer support, mp3tag does not support flac files. In addition, in order to change artwork once the album is on the One is incredibly tedious and time consuming considering you must do the artwork change with any software program outside the My Olive Music file. Also I am not quite certain how one changes the artwork with the One's edit function.

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    Customer Service

    Hello Jack, that is not in line with what customers say about MP3TAG. You can also use other software programs like JRiver and MediaMonkey (free) to edit the metadata. To edit the metadata on the ONE please follow the these instructions: https://olivemediainc.zendesk.com/hc/en-us/articles/200941535-How-do-I-edit-metadata-on-the-Olive-ONE-

  • Avatar
    Jack Koransky

    The instructions do not address changing the artwork on the ONE.

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    Customer Service

    Sorry Jack, we will update this FAQ soon. You simply need to hold you finger pressed on the track name, tap on EDIT, then scroll down to the album artwork and tap on "Change artwork" and select one of the artwork alternatives that are shown (currently you can only pick form any of the artworks that the ONE finds online). Then tap on "Apply changes to complete album" and "Save".

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    Ron Gibson

    O1 Support...does this work if there are currently is NO album artwork in the folder? And does this bring in the artwork as a .jpg file dropped into the folder, or does it embed it in the metadata?

  • Avatar
    Ron Gibson

    Jack, i am discovering that it is much more efficient to make sure all of the data is as correct as possible in my music library BEFORE importing it to the Olive.

  • Avatar
    Jack Koransky

    Olive support, The instructions for changing artwork on the ONE is really self explanatory. However, of the 1600 albums I transferred from my Olive 4 to the ONE, not one album had an alternative artwork for me to change to when tapping "Change artwork" even after a proper .jpg file is dropped into the folder. In addition, I have no idea how the ONE finds the artwork it does online as most of it has nothing to do with the particular album that the ONE is finding artwork for. I understand that it is best to correct all data before transferring to the ONE. However, all of the artwork on my Olive 4 was correct before transferring all albums to the ONE.

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    Customer Service

    Hello Ron, the ONE looks for alternative artwork online right now (not in the album folder in the MY OLIVE MUSIC folder). I will ask our software team to see if we can implement this. The artwork is currently embedded into the metadata.

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    Customer Service

    Hello Jack, please see my answer to Ron. The ONE does not look for the artwork in the album folder, but searchers for alternative album artwork online. We will look into the issue why it shows incorrect alternatives and I will file a Zendesk ticket for you.

  • Avatar
    Jan Sneep

    I can't find the album artwork after tap on edit by the track name and then scrol down, album artwork is not in the list by me (See instructions below)

    Sorry Jack, we will update this FAQ soon. You simply need to hold you finger pressed on the track name, tap on EDIT, then scroll down to the album artwork and tap on "Change artwork" and select one of the artwork alternatives that are shown (currently you can only pick form any of the artworks that the ONE finds online). Then tap on "Apply changes to complete album" and "Save".

  • Avatar
    Ron Gibson

    Sorry for my "newbie" status on these issues, but is the following correct?:
    Album art can be in two different forms and locations...one being a .jpg located in the album/cd folder, and the other being in the metadata file which is imbedded somehow in the the music data file (some variant of an ID3 tag?). Because I,along with most true audiophiles, loath compressed formats such as MP3, and instead use flac or apple lossless formats, the MP3 generic editors just do not work for us. I use foobar 2000 on my music server, so I suppose I could make sure everything is in order there before importing to the Olive, but as Jack has noted, even that does not guarantee all of the data gets across. When I have album art as a .jpg in my library, Olive seems to get that transferred pretty successfully, but as metadata, not so successfully.

    Olive ONE Support, I am still confused by your answer...you state:

    "You simply need to hold you finger pressed on the track name, tap on EDIT, then scroll down to the album artwork and tap on "Change artwork" and select one of the artwork alternatives that are shown (currently you can only pick form any of the artworks that the ONE finds online). Then tap on "Apply changes to complete album" and "Save"."

    So the Olive is looking for current album art in the track metadata, and if it sees any it allows you to search online for alternatives, correct? But what if there is NO artwork in the metadata, does it still allow you to search online for artwork to "fill in" the missing artwork? I think this is what Jack was alluding to.

    I have spent a lot of time attempting to transfer music files to the Olive, and then edit things on the Olive, only to get frustrated and wipe the internal HDD clean with a reformat and start over. I want to try to get some understanding of the limitations of the system BEFORE I invest many hours of trying to edit data on the Olive.

  • Avatar
    Ron Gibson

    This is what I have been viewing for information....

    http://en.wikipedia.org/wiki/ID3#ID3v2_embedded_image_extension

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    Customer Service

    Hello Jan, can you please file a Zendesk ticket and provide details of your situation? we will then get back to you. Thanks

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    Customer Service

    Hello Rob,

    this is correct, but you can also embed album artwork in ALAC or FLAC files (not only in MP3 files). If foobar does not allow you to do that we recommend to use Jriver or mediamonkey (free). If you can do so we recommend to embed the artwork before you transfer the music to the ONE. If you have problems wit embedded artwork please file a Znedsk ticket and send us a sample album (it might have to do with the metadata standard used).

    Regarding your other question: Yes, the edit function looks for the embedded artwork only. I will check what with our engineers what happens if no album artwork is embedded.

  • Avatar
    Sasha Andreas

    Hello Olive Support

    What happens with my support request (1287)?

    October 13 - you give me the answer "We are able to reproduce the problem you reported.We are now trying to fix it and will let you know result asap."

    Any progress?

  • Avatar
    Customer Service

    Hello Sasha, sorry about the delay. I have asked our engineers again to get back to you with a status update.