How do I set-up the sensitivity of my volume control?

Please go to SETTINGS > PREFERENCES > VOLUME SENSOR and adjust the setting.

To control the volume please make sure to move your finger on the outer ring (not in the area between the inner and outer ring). Additionally please hold your finger at the volume position you selected until the volume control disappears, and then let go. If you let go earlier the position can jump to another location due to the sensor believing the act of removing the finger was also a request to shift the finger. 

In case of issues please unplug your ONE for a few minutes and turn it on again. Please also perform a SYSTEM CHECK (Settings > System > System Check > Enable > Check Now).

 

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Comments

  • Avatar
    Adrius42

    Additionally hold your finger at the volume position you selected until the volume control disappears, and then let go, if you let go earlier the position often jumps to another location due to the sensor believing the act of removing the finger was also a request to shift the finger. Once you get used to this approach, it becomes intuitive, the timing is very quick, less than 500mSecs of a still finger.

  • Avatar
    Customer Service

    Hello Adrius, thanks for the tip. I made this part of the official FAQ!

  • Avatar
    Thibaut Libert

    Hi Olive.
    Despite this tip, the volume control remains hard to control.
    A few months ago, you had announced that an "incremental volume" control was on the roadmap (using the louder/weaker symbols, +/-1 at each touch).
    Is it still the case? When?
    Thank you.

  • Avatar
    Customer Service

    Hello Thibaut, thank you for the post. Yes this will be in the May release!

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