Dear Olive Customer,
for opening a support ticket please proceed as following:
- Olive ONE - via our Web-Site: http://www.myoliveone.com/pages/contact
(subject: Olive ONE support)
- Olive HD products - email to: firstname.lastname@example.org
(The Olive HD product lines will not get further developed. Our future quality audio at home solutions will be based on our latest development Olive ONE. To create the most affordable and efficient way to fix your issues we would like to ask you to answer a short questionnaire at: https://goo.gl/forms/ELKYwyI2YDFszYFI3
It is Olive´s intention to manage all customer data in our own premises. For the time being we will further use Zendesk for our help yourself database (software downloads, user guides, Q&A´s).
Your Olive Team!